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Explore App - Privacy Policy

The Good Book Company knows that you care how information about you is gathered, used and shared, and we appreciate your trust in us to take your privacy seriously. This privacy notice concerns all data gathered online: how it is collected, stored and used, and what your options are.

What information do we collect?

Necessary information

Your IP address
When you download content inside the app, your device will connect to our servers in order to retrieve the content files. This requires that your device communicates its IP address, which identifies your device on the internet.

We only use your IP address for two purposes:

  • Responding to the download request
  • Storing in access logs, for technical purposes such as investigating download problems

Optional information


You have the ability to optionally share additional information with us, to be able to use certain app functionality.

Your email address
You can share your email address with us via the 'Link your device' feature, which allows you to link your devices together so that notes downloaded on one are available on another. We use these submitted email addresses for three purposes:

  • Verifying that you own the email address (by sending a confirmation email)
  • Identifying other devices linked to the same email address
  • Storing it so that future linked devices can be associated with existing ones

Who do we share your data with?

We do not share your data with any third parties.

How do we keep your data safe?

We only collect the minimum amount of data necessary for the functionality of the app. This data is stored in a securely designed system, with access only by authorised staff who need to have access. The software platform hosting the system is regularly updated with security patches, and regular assessments of platform stability, security and configuration are made to check for vulnerabilities or evidence of compromise.

How can I manage my data?

You can request that your email address be deleted from the 'link your account' feature. Please contact us at hello@thegoodbook.co.uk, sending an email with the subject 'Explore App - Data Deletion Request', from the email address that you wish to be deleted.

Note that we will store the email that you send to us as evidence of your request.

Contact us

If you have any concerns regarding this Privacy Notice, or our treatment of your confidential data please contact us immediately by phone on 0333 123 0880, or by e-mail datacontroller@thegoodbook.co.uk