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Returns and Replacements Policy

 

Returns

If you're not completely satisfied with your purchase, you're welcome to return any items within 30 days of receiving them for a full refund —  just make sure they're still in their original condition. 

You'll need to cover the return postage, but you can submit your return easily using this link:

Customer Returns Form

Note that some items (eg digital downloads) may not be eligible for return. If you're unsure, please ask before returning. If you'd prefer an exchange rather than a refund, let us know we'll do our best to help! 

Missing or Damaged?

If anything in your order arrived damaged, was incorrect, or something was missing, please get in touch with us right away so we can sort out a replacement or refund for you. 

Got a question or not sure if an item is returnable?

Our Customer Service team is always happy to helpl!

Need to cancel an order?

Changed your mind? No problem — just get in touch with your order details and let us know what you'd like to cancel If your order's already been shipped, we'll treat it as a return instead. 

Return Address:

The Good Book Company
B1 Blenheim House
1 Blenheim Road
Epsom, Surrey
KT19 9AP